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Wednesday, May 9, 2012

Exchange Event 1025 - SLINK::EcUpdate Error: 0x8004010f

Background:

Event 1025 is logged randomly in the application event log.

As per MS this event is a generic warning that can occur for various reasons that may include logical corruption in the database. In addition this event may occur repeatedly with different error codes.

In my experience this event is logged because there are corrupted items in Public Folders or Mailboxes.

==============================================================
Event Type: Warning
Event Source: MSExchangeIS Mailbox Store
Event Category: General
Event ID: 1025
Date:  7/05/2012
Time:  8:30:20 AM
User:  N/A
Computer: <>
Description:
An error occurred on database "<>".
 Function name or description of problem: SLINK::EcUpdate
Error: 0x8004010f
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 46 49 44 3a 20 36 2d 46   FID: 6-F
0008: 37 42 36 39 2c 20 53 46   7B69, SF
0010: 49 44 3a 20 36 2d 38 43   ID: 6-8C
0018: 35 42 46 34 46            5BF4F  
==============================================================

Diagnosis

Start PFDAVAdmin and connect to the mailbox server reporting the 1025 event.Select
All Mailboxes in the radial button.

Tools Menu, choose Export Properties. Choose ‘All Folders’. Select only the following properties to export:

PR_DISPLAY_NAME : 0x3001001E
PR_DIAPLY_TYPE : 0×39000003
ptagFID : 0×67480014

Select an Output file and click OK.

Now go back to the 1025 event and look at the Data section of the event, make sure Data type is type
Bytes, look at the entry that says FID and note the FID value. Now go back to the Output file and
do a search on this FID value.

You will find the mailbox\folder\item has this FID value, this item is corrupted and needs to be deleted, the best way to delete this corrupted item is via a mailbox move, move the mailbox with
corrupted items to different database on the same or different mailbox servers, make sure skip
corrupted items option is checked during the move.

If the FID value is not present in the Output file, then repeat the above procedure on public folders.

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